Ho to download invoices from the Sydney Water Portal

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Australian Businesses are required to keep proof of purchases for any purchases over $82.50 inclusive of GST. A proof of purchase is a document which contains specific information; this normally comes in a format of a Receipt or a Tax Invoice.

By law, suppliers must issue a tax invoice within 28 days of a service or goods being provided.

Generally, invoices are either printed or emailed, however a number of Businesses also provide online portals where clients can access and download copies of all their invoices.

Sydney Water

Sydney Water is a provider of potable water. Sydney Water sends bills quarterly via email. However, their Bills can also be downloaded from their Portal.

Download invoices from the Sydney Water Portal

  1. From your web browser, go to the Telstra Account Services Portal at: https://ebill.sydneywater.com.au/vpo/index#/ 
  2. Click on Login ⇒ My Account
  3. Login with your username and password
    • ➡️ The Sydney Water MyAccount Overview screen opens
    • The Sydney Water My Account screen
  4. Select the relevant property from the list
  5. Click on View my billing history
    • ➡️ The Billing and payment history screen opens
    • Sydney Water billing and payment history screen
  6. Click on View bill (PDF) next to the bill you wish to download
    • ➡️ The Water bill PDF document opens on the screen
    • Sydney Water bill preview
  7. Download the bill into your computer

Disclaimer
This educational material is for general purposes only and does not constitute legal advice. The information provided in this guide is current as of November 2026. Rulings and regulations may change, always check official government websites for the most up-to-date regulations. Additionally, as software features are continuously improved, screen displays and interfaces showcased may differ from the current version of the application.

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